Please give a short description of the issues that you want to have resolved. For issues involving technical problems with Lumencor light engines, please describe all symptoms of malfunction. We will evaluate your description and determine whether the problem can be resolved remotely or if it requires a return of the product concerned. In the course of troubleshooting, we may send follow-up questions by e-mail to the address listed in the "Contact Information" section. If you have images or data illustrating the nature of the problem, please e-mail these to firstname.lastname@example.org
with the 4-digit serial number of the light engine in the subject line. We will provide quotations for all repairs and upgrades not covered by warranty. In these cases, a purchase order must be received by Lumencor before work commences.